FREQUENTLY ASKED QUESTIONS
Cape Specs
Customize
Care & Maintenance
Shipping & Returns
Are there different sizes of capes?
Our capes are designed to fit nearly any body type, (one size fits all) featuring an adjustable bungee for a customizable and comfortable neck fit—unlike buttons that restrict fit for various neck sizes. The open-arm design ensures complete relaxation and free movement for every client.
Can these capes be used for all types of hair services?
Yes! Our capes are designed to be your most versatile accessory—durable, service-ready, and Suitable for all service types.
Are your capes water proof?
Yes! Our caped fabrics are 100% water proof
Can I add my logo to the cape?
Yes! We offer professional embroidery, AND we also provide the highly sought-after customized screen printing.
Do you offer screen-printing and embroidery?
We offer high-end embroidery that's embellished in-house. More than 75% of our customers embroider their Salon Apparel.
How much does embroidery cost?
There's no set price of embroidery. It all depends on the thread colors you size, the size of your artwork (the stitch count), and how many we're embroidering. Once you fill out your custom order form, our design team will determine what your stitch count is and send your order details.We always offer embroidery at cost!
How do I wash my cape?
- Machine Washable: Wash in cold water.
- Drying: Air dry or tumble dry on low.
- Frequency: Wash after each use or when needed to keep your cape fresh.
How do I fold the cape?
- Easy Folding: Watch our 1-minute tutorial for simple folding instructions.
How color proof is the cape?
They are both color and bleach-resistant, offering superior protection against stains. Built to last, they are also highly durable with anti-scuff and scratch-resistant properties, ensuring long-term reliability.
How do I track my package?
Once your order has been processed and shipped, you will receive a confirmation email with a tracking number.
What is your return policy?
We’re confident you’ll love our capes! If you’re not completely satisfied, return your purchase for free within 60 days!
How do I make a return?
Step 1: Visit the Contact Page
Step 2: Submit a Return Request
Step 3: Follow the instructions in the email we send.